Page 80 - NAAC SSR 2020

Procedure for Maintaining Physical Infrastructure Facilities:

• The maintenance department under Director, Estates maintains the physical infrastructure
on the campus which includes both breakdown and preventive maintenance of facilities.

• All maintenance activities are tracked by a ticketing method (PEOPLE ORBIT 1.0/VIT

Online service request) which follows Maintenance request-service-satisfaction and
feedback cycle for all repairs and services undertaken.

• There are several experienced Civil and Electrical Engineers and dedicated technicians to
maintain the AV system in class rooms and labs whose service can be availed upon

request.
• These staff report to the Director, Estates who ensures that class rooms, laboratories and

other academic areas are functional and well maintained.

• Scheduled and annual maintenance contract is in place for all major electrical equipment
such as air conditioners and lifts.

• Periodical maintenance of utilities like Housekeeping, Power supply, Sewage Treatment &
Reverse Osmosis plants, Water supply, Fire Hydrant systems and Public Address systems

are carried out and the same is entered in the log book.
• There are housekeeping activities by Log sheets. Horticulture department looks after the

premises for making the campus look clean and green.

Procedure for Maintaining Sports Facilities:

• Sports section has full-fledged Physical Director, Deputy Director, Assistant Director,

Instructors, and Grounds men who maintain and clean the sports facilities and grounds.

All regular maintenance works are managed by the Physical Education Department, while all
major works are addressed by the Estate Department.

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