2016 - PRJ

Sl.No Pub Year Authors Paper Title Journal Name ISSN No Vol No Issue No B Page E Page
1 2016 Goutam kumar kundu HIGHER EDUCATION QUALITY: A LITERATURE REVIEW ICTACT JOURNAL ON MANAGEMENT STUDIES 2395-1664 2 2 281 288
2 2016 Sathish, P., Sakthi Srinivasan, K A Literature Survey on Mutual Fund Performance in Selected Countries Leader International Journal of Business Management 2358-2743 4 1 33 43
3 2016 Sampath and Bhanu Sree Reddy An analysis on opinion mining: Techniques and Tools Paripex-Indian Journal of Research 22501991 5 8 56 59
4 2016 Bhanu Sree Reddy A review on the Concept of Sentiment Analysis and its role in Marketing strategies in E commerce Institute of Integrated Omics and Applied Biotechnology, AIJOB 09763104 7 1 216 224
5 2016 Vasumathi A., Sasi Rekha K., Subashini R. An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India International Journal of Services and Operations Management 1744-2370 - - 1 1
6 2016 Seema A., Sujatha S. Individual variables on subjective career success - An empirical study from an Indian context International Journal of Applied Business and Economic Research 0972-7302 14 6 3819 3839
7 2016 Vaidhyanatha Balaji. K V and R. Indradevi An Empirical Study on Sub-Clinical Narcissistic scores and its relationship with Big Five Personality Traits among normal Adult Population in a Private University Bonfring International Journal of Industrial Engineering and Management Science 2250-1096 6 special 121 127
8 2016 G n sumathi Role of Knowledge Management in Providing Quality Care: A Conceptual Model Journal of Multidisciplinary Research in Healthcare - 2 2 103 112
9 2016 Saravanan P., Vasumathi A., Subashini R. An empirical study on the issues and challenges faced by HR professionals in an IT company in Karnataka, India International Journal of Services and Operations Management 1744-2370 23 3 257 276
10 2016 Jyoti Prakas Majumdar, Dr. B. Murali Manohar Why Indian manufacturing SMEs are still reluctant in adopting Total Quality Management International Journal of Productivity and Quality Management, 17466474 17 1 16 35
11 2016 Dr. Goutam Kumra Kundu, Dr. B. Murali Manohar Prioritizing lean practices for implementation in IT support services VINE Journal of Information and Knowledge Management Systems 20595891 46 1 104 122
12 2016 Crispin C.C., Vasumathi A., Subashini R. The role of strategic human resource management (SHRM) impacting employees performance through perceived organisational support in a manpower agency of international airlines at Chennai International Airport, Tamil Nadu, India - An empirical study International Journal of Services and Operations Management 1744-2370 23 2 217 234
13 2016 Geetha R., Mani R.S. Quality of work life: A literature review International Journal of Applied Engineering Research 0973-4562 - - 1 1
14 2016 K A Asraar Ahmed and Dr.sathish A S Examining the factors affect 3G mobile data service continuance intention among young Indian (IT) working professionals SONA GLOBAL MANAGEMENT REVIEW 0973-9947 10 3 26 41
15 2016 GOMATHI S A review on E-hrm : electronic human resource management ., An International Journal PARIPEX-Indian Journal of Research - - -
16 2016 Ganesan P., Sridhar M. Service innovation and customer performance of telecommunication service provider: A study on mediation effect of corporate reputation Corporate Reputation Review 1363-3589 19 1 77 101
17 2016 B. Prabu Christopher Exploring Framework on Synchronising Behavioural Values to Achieve Functional Outcome in a Conflicting Environment International Business Management 1993-5250 10 13 2585 2590
18 2016 P.Shanmuga Sundari, Dr.M.Subaji BIG DATA ANALYTICS IN HEALTHCARE SYSTEM FOR DIVERSE PERSPECTIVES International Journal of Pharmacy and Technology, IJPT 0975-766X 8 3 18430 18445
19 2016 Indradevi R. Toxic leadership over the years - A review Purusharta 0975-024X 9 1 106 110
20 2016 Mishra K.D., Sudarsanam Review of literature on Software Testing Practices and Quality Management approach in Software Industry International Journal of Control Theory and Applications 0974-5572 - - 1 100
21 2016 Sathish, P., Sakthi Srinivasan, K Mutual Fund Investment and Indian Stock Market-Is there influence dynamism? Globsyn Management Journal 0973-9181 10 1 31 38
22 2016 A. Seema, Dr. S. Sujatha Corporate social responsibility of Bokaro Steel Plant - an empirical study from an Indian context International Journal of Management Development 1752-8240 1 4 321 339
23 2016 Shailesh G., Reddy D.B. Mediation role of customer advocacy in customer loyalty and brand equity relationship-an empirical study in context to in-store brands Indian Journal of Science and Technology 0974-6846 - - 1 11
24 2016 Kundu G.K., Bairi J. Strategic management and innovation: A checklist for readiness evaluation of AACSB standards Quality Assurance in Education 0968-4883 24 2 259 277
25 2016 Vasumathi A., Sasi Rekha K., Subashini R. An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India International Journal of Services and Operations Management 1744-2370 24 3 289 307
26 2016 Ravi K.R., Rangaraja K. Scale development and validation for evaluation of premium car purchases Indian Journal of Marketing 0973-8703 - - 1 1
27 2016 Jayasingh S., Venkatesh R. Determinants of customer brand engagement in social media sites: A conceptual framework International Business Management 1993-5250 - - 1 1
28 2016 Balakumar, P., Kundu, G.K. Information security issues of identified assets in AMR grid monitoring and energy accounting system ICTACT Journal on Management Studies 2395-1656 2 3 362 367
29 2016 Mani R.S., Revathi K. Cross cultural analysis in business management: An Indian perspective Man in India 0025-1569 - - 1 1
30 2016 Venkatesan, T.M., Kundu, G.K. Need for kaizen development initiative in Indian industries ICTACT Journal on Management Studies 2395-1656 2 1 224 231
31 2016 Natarajan S., Kumar K.A. Methodology to capture the content of customer thought: Review on application of Zaltman Metaphor Elicitation Technique (ZMET) and Laddering methodology International Journal of Economic Research 0972-9380 - - 12 1
32 2016 Rosaline S., Jothi S., Reeves Wesley J. Examining the antecedents of social media user gratification among high school and undergraduate students Indian Journal of Science and Technology 0974-6846 - - 1 1
33 2016 Mandal P.C., Bhattacharya S. Postservice Recovery Customer Satisfaction in Indian Retail Banking: Scale Development and Validation Journal of Asia-Pacific Business 1059-9231 - - 1 1
34 2016 Natarajan S., Abdullah T.K.T.S., Deepa M. Laddering the benefit-link-value of premium products: Perception of Indian consumers on consumer packaged goods International Journal of Applied Management Science 1755-8913 - - 1 1
35 2016 Nageswari R., Ravikumar B., Stephen Jayamani T. Building lateral thinking strategies to impart english speaking skills Pertanika Journal of Social Sciences and Humanities 0128-7702 - - 1 1
36 2016 Lakshmi P., Visalakshmi S. Meta-analysis of financial performance and cross-listing of Indian and Chinese firms International Journal of Business Excellence 1756-0047 - - 1 1
37 2016 Ganesan P., Sridhar M., Priyadharsani S. Advertisement attitude, brand attitude and purchase intention - Reciprocal and mediation effect study International Journal of Business Excellence 1756-0047 - - 1 1
38 2016 Kundu G.K., Bairi J. Strategic management and innovation: A checklist for readiness evaluation of AACSB standards Quality Assurance in Education 0968-4883 - - 1 1
39 2016 Uma Maheswari G., Sundaram N. Institutional stressors among engineering faculty of select colleges in Nellore district, Andhra Pradesh International Journal of Applied Engineering Research 0973-4562 - - 1 1
40 2016 Visalakshmi S., Lakshmi P., Shanmugam K., Prasad K.K. A cointegration analysis of price diffusion amid ADRs and dually listed Indian stocks International Journal of Business Innovation and Research 1751-0252 - - 1 1
41 2016 Naresh and Bhanu Sree Reddy Impact of perception on consumer purchase behavior of Herbal Products in India Paripex-Indian journal of Research 22501991 5 4 4 6
42 2016 Sridhar M and P. Ganesan The effect of Corporate Social Responsibility on Customer Performance and Behavioural Intention – Testing the mediating role of reputation of a private university Great Lakes Herald 0973-9017 10 1 3 37
43 2016 Shaik Nagoor Meera, Rama B. Rao, Ganesan P and D.K. Prathibha Growth and Performance of Electricity Sector in Rwanda – A Descriptive Analysis Sona Global Management Review 0973-9947 10 1 106 126
44 2016 Saravanan P., Vasumathi A. An empirical study on emerging issues and challenges faced by middle level HR practitioners in IT companies, karnataka, India Pertanika Journal of Social Sciences and Humanities 0128-7702 24 4 1397 1416
45 2016 Saravanan P., Vasumathi A. An empirical study on emerging issues and challenges faced by middle level HR practitioners in IT companies, karnataka, India Pertanika Journal of Social Sciences and Humanities 0128-7702 - - 1 1
46 2016 Kundu G.K., Manohar M. Prioritizing lean practices for implementation in IT support services VINE Journal of Information and Knowledge Management Systems 2059-5891 - - 1 1
47 2016 Syed Khalid Perwez, G. Vijayalakshmi and Syed Zahid Perwaiz Make in India Initiative: Reigniting Indian Manufacturing Sector Global Journal of Management and Business Research 2249-4588 16 1 28 33
48 2016 Christopher B.P. Exploring framework on synchronising behavioural values to achieve functional outcome in a conflicting environment International Business Management 1993-5250 - - 1 1
49 2016 Prathees Thomas, & Syed Khalid Perwez Influence of Multiple-Intelligence on Managerial Competency Primax International Journal of Commerce and Management Research 2321-3612 6 3 70 74
50 2016 Vasumathi A., Sagaya M.T., Subashini R. The impact of demographic profile on emotional intelligence among the faculty members performance in the educational institutions in Tamil Nadu, India -an empirical study International Journal of Services and Operations Management 1744-2370 - - 1 1
51 2016 Kundu G.K., Bairi J. A checklist for readiness evaluation of Learning and Teaching area of AACSB standards Journal of International Education in Business 2046-469X - - 1 1
52 2016 Subbbalakshmi A.V.V.S., Sivakumar C.L.V. Factors influencing honour killings: Need for state intervention for reformation Indian Journal of Public Health Research and Development 0976-0245 - - 1 1
53 2016 Lakshmi P., Visalakshmi S. Exploring the usage of econometric techniques in nonlinear machine learning and data mining International Journal of Mathematics in Operational Research 1757-5850 - - 1 1
54 2016 Majumdar J.P., Manohar B.M. Why Indian manufacturing SMEs are still reluctant in adopting total quality management International Journal of Productivity and Quality Management 1746-6474 - - 1 1
55 2016 Rani N., Bouzdine T., Samuel C.A.A. Generational differences in work values of Indian employees International Business Management 1993-5250 - - 1 141
56 2016 Fernando A.G., Sivakumaran B., Suganthi L. Message involvement and attitude towards green advertisements Marketing Intelligence and Planning 0263-4503 - - 1 1
57 2016 Kundu G.K., Bairi J. A process model framework for Participants area of AACSB standards Business Process Management Journal 1463-7154 - - 1 1
58 2016 Padmanabhan R., Chandirasekaran G. Brand familiarity in service sector International Journal of Applied Business and Economic Research 0972-7302 - - 1 1
59 2016 Syed Khalid Perwez, and Syed Zahid Perwaiz Digital India: A Novel Perspective for Indian People and Economy International Journal of Management, IT and Engineering, USA, International Journal of Management, IT and Engineering 2249-1058 3 11 77 100
60 2016 Kd mishra Software Quality Management─ An Overview of CMMI and TPI Quality Assessment Procedures Journal of Management Sciences - 2 1 45 47
61 2016 Syed Khalid Perwez, 2.Syed Zahid Perwaiz Digital India: A Novel Perspective for Indian People and Economy International Journal of Marketing and Technology (IJMT), USA - 6 4 77 99
62 2016 POORNIMA D DR ASHOK D CONSUMER DECISION-MAKING STYLES A REVIEW International JOURNAL OF RESEARCH IN COMMERCE, IT & MANAGEMENT 2231-5756 6 2 7 11
63 2016 Justin Arokiaraj., Naga Venkata Raghuram Post floods consumer preference towards household purchase - A review through attribute preference method Journal of Business and Management - 18 4 50 54
64 2016 Pandita Shashank., Chowdhry Rohan., Raghuram J Impact of Foreign Direct Investment (FDI) on the economy of the country-forcasting FDIs in India International Journal of Management, IT and Engineering - 6 12 17 36
65 2016 P sathish., K sakthi srinivasan Performance Evaluation of Selected open Ended Mutual Fund Schemes In India: An Empirical Study. Global Management Review - 10 3 93 105
66 2016 S paul silvian., Priyanka g., Sayeda begum., Gemini v joy., S senthil kumar Formal to Casual-Usage of Laptop Among Students-An Eye Opener Journal of Multidisciplinary Research in Healthcare - 2 2 149 156
67 2016 B naresh., Dbs reddy., U pricilda A Study on the Relationship Between Demographic Factor and e-Learning Readiness among Students in Higher Education Global Management Review - 10 4 1 11
68 2016 Jyoti Prakash Majumdar Why Indian manufacturing SMEs are still reluctant in adopting total quality management International Journal of Productivity and Quality Management 1 17 0 16 35
69 2016 Syed Khalid Perwez Ramaseshan H Employee Counselling Need and Importance in the 21st Century Workplace International Journal of Physical and Social Science 22495984 6 10 1 19
70 2016 Jayachandran, Ashok D. Neural network based approach for the generation of road feel in a steer-by-wire system Engineering Journal 0125-8281 20 5 49 60
71 2016 Mouneswari V., Rajesh M., Narayana Reddy T. Performance analysis of Indian banking sectorusing camel approach International Journal of Applied Business and Economic Research 0972-7302 14 10 6831 6840
72 2016 Ganesan P., Sridhar M., Priyadharsani S. Advertisement attitude, brand attitude and purchase intention - Reciprocal and mediation effect study International Journal of Business Excellence 1756-0047 9 4 488 510
73 2016 Sai Sree K., Murali Manohar B., Swarnalatha P. Analysis of the application of data mining techniques in the field of education IIOAB Journal 0976-3104 7 5 203 215
74 2016 Prathees Thomas, Syed Khalid Perwez Influence of Multiple-Intelligence on Managerial Competency Primax International Journal of Commerce and Management Research (PIJCMR) - 6 3 70 74
75 2016 Feba thomas., Sumathi g n Acculturative Stress and Social Support among the International Students: An Empirical Approach. Global Management Review - 10 3 61 72
76 2016 Ms. Jency Priyadharshini and Dr. S. Sujatha Psychological Empowerment and Individual Creativity: Millennium Trend of Management Global Management Review 09739947 10 1 73 84
77 2016 Jyoti Prakash Majumdar Causes of reluctance of Indian manufacturing SMEs to implement Total quality management International Journal of Applied Research 2 0 0 126 134
78 2016 Kundu G.K., Bairi J. A checklist for readiness evaluation of Learning and Teaching area of AACSB standards Journal of International Education in Business 2046-469X 9 2 143 164
79 2016 Indradevi R. Toxic leadership over the years - A review Purusharta 0975-024X - - 1 1
80 2016 Saravanan P., Vasumathi A., Subashini R. An empirical study on the issues and challenges faced by HR professionals in an IT company in Karnataka, India International Journal of Services and Operations Management 1744-2370 - - 1 1
81 2016 Seema A., Sujatha S. Individual variables on subjective career success - An empirical study from an Indian context International Journal of Applied Business and Economic Research 0972-7302 - - 1 1
82 2016 Ganesan P., Sridhar M. Service innovation and customer performance of telecommunication service provider: A study on mediation effect of corporate reputation Corporate Reputation Review 1363-3589 - - 1 1
83 2016 Ka ahmed., As sathish Examining the Factors that Affect 3G Mobile Data Service Continuance Intention among Young Indian (IT) Working Professionals. Global Management Review - 10 3 26 41
84 2016 Shaik nagoor meera., Rama b rao., Ganesan., Prathibha d k Growth and Performance of Electricity Sector in Rwanda-A Descriptive Analysis. Global Management Review - 10 3 106 126
85 2016 S karpagam., D xavier., Dra anuradha INTERNAL COACHING–AN UPCOMING FIELD FOR EXPLORATION RESEARCH GAPS IN INTERNAL COACHING Business Sciences International Research Journal - 4 1 98 101
86 2016 Natarajan S., Abdullah T.K.T.S., Deepa M. Laddering the benefit-link-value of premium products: Perception of Indian consumers on consumer packaged goods International Journal of Applied Management Science 1755-8913 8 1 83 91
87 2016 Kundu G.K., Manohar M. Prioritizing lean practices for implementation in IT support services VINE Journal of Information and Knowledge Management Systems 2059-5891 46 1 104 122
88 2016 Shanmuga Sundari P., Subaji M. Big data analytics in healthcare system for diverse perspectives International Journal of Pharmacy and Technology 0975-766X 8 3 18430 18445
89 2016 A jency priyadharshany., S sujatha Psychological Empowerment and Individual Creativity: Millennium Trend of Management. Global Management Review - 10 3 74 84
90 2016 R padmanabhan., Ganeshkumar chandirasekaran Brand Extension Strategy: Literature Review and Conceptual Model Development ASBM Journal of Management - 9 2 92 100
91 2016 Natarajan S., Kumar K.A. Methodology to capture the content of customer thought: Review on application of Zaltman Metaphor Elicitation Technique (ZMET) and Laddering methodology International Journal of Economic Research 0972-9380 13 4 1511 1520
92 2016 Rajalakshmi m., S gomathi RELATIONSHIP BETWEEN WORKPLACE BULLYING AND ORGANISATIONAL CULTURE. Global Management Review - 10 2 71 82
93 2016 T swamy., Shukla pramanshu., Iyer shreyas ganesan., Gupta rishi Review Paper on Emergence of Bitcoin in India, its Technological Aspects and Legal Implications. Global Management Review - 10 3 55 60
94 2016 K anil kumar., Subhashree natarajan Role of Social Media in Political Campaigning and its Evaluation Methodology: A Review. Global Management Review - 10 3 1 12
95 2016 Kavitha T.C., Ashok D. Technology readiness and acceptance in higher education for technology enabled teaching-learning process - A conceptual framework International Journal of Applied Business and Economic Research 0972-7302 14 4 2403 2412
96 2016 Dey K., Alur S. Warehouse to Manage Collateral-Kaul's Dilemma Asian Case Research Journal 0218-9275 20 1 133 175
97 2016 Syed Khalid Perwez, 2.Syed Zahid Perwaiz Make in India Initiative: Reigniting Indian Manufacturing Sector Global Journal of Management and Business Research (GJMBR), USA. - 16 1 28 33
98 2016 Mamatha, D., Sakthi Srinivasan, K Stock Market Volatility – Conceptual Perspective through Literature Survey Mediterranean Journal of Social Sciences 2039-9340 7 1 208 212
99 2016 Syed Khalid Perwez., Pratheesh Thomas ENTREPRENEURSHIP�A SOLUTION ON MAKE OR BUYDECISIONS Asia Pacific Journal of Research 2320-5504 39 42
100 2016 Mahapatra, M. S., & Dutta, S. Determinants of Sustainability of Microfinance Sector in India The Journal of Rural Development 0970-3357 35 3 507 522
101 2016 Feba thomas., Sumathi g n Acculturative Stress and Social Support among the International Students: An Empirical Approach. Global Management Review 0973-9947 10 3 61 72
102 2016 Sathish, P., Sakthi Srinivasan, K Performance Evaluation of Selected Open Ended Mutual Fund Schemes in India: An Empirical Study Sona Global Management Review 0973-9947 3 10 92 105
103 2016 Mahapatra, M. S., Raveendran, J., & De, A. Proposing the Role of Mental Accounting and Financial Cognition on Personal Financial Planning: A study in Indian Context Journal of Economic Policy and Research 0975-8577 12 1 62 73
104 2016 Kundu G.K., Bairi J. A process model framework for Participants area of AACSB standards Business Process Management Journal 1463-7154 22 6 1044 1068
105 2016 Rajalakshmi m., S gomathi RELATIONSHIP BETWEEN WORKPLACE BULLYING AND ORGANISATIONAL CULTURE. Global Management Review 0973-9947 10 2 71 82
106 2016 Syed Khalid Perwez, H. Ramaseshan Employee Counseling: Need and Importance in the 21st Century Workplace International Journal of Physical and Social Science (IJPSS), USA. - 6 10 1 19
107 2016 Bhanu Sree Reddy D., Uma Pricilda J. A review on the concept of sentiment analysis and its role in marketing strategies for e-commerce IIOAB Journal 0976-3104 7 5 216 224
108 2016 Sahilesh.G and Bhanu Sree Reddy Customer Loyalty and Customer Advocacy as Brand Equity enhancers of In-store Brands- A conceptual View International journal of Emerging Research in Management & Technology 22789359 5 2 48 52
109 2016 Subhashree Natarajan, T.K.T Sheikh Abdulla, M Deepa Laddering the Benefit-Link-Value of Premium Products: Perception of Indian Consumers on Consumer Packaged Goods International Journal of Applied Management Science, Inderscience Publishers 1755-8921 8 1 83 91
110 2016 Subhashree Natarajan, Anil Kumar.K Capturing the content of customer thought: Review on Application and Integration of Zaltman Metaphor Elicitation Technique (ZMET) and Laddering methodology International Journal of Economic Research 1474892362 13 4 1511 1520
111 2016 Anil Kumar.K, Subhashree Natarajan Role of social media in political campaigning and its evaluation methodology: A review Global Management Review 0973-9947 10 3 1 12
112 2016 Jagadeeswara Reddy and Bhanu Sree Reddy “Impact of Psychological Climate, Learning Culture On Job Satisfaction: An Empirical Study In Indian Private Banks Man In India 43054319 96 11 4305 4319
113 2016 Vasumathi A., Sagaya M.T., Subashini R. The impact of demographic profile on emotional intelligence among the faculty members performance in the educational institutions in Tamil Nadu, India -an empirical study International Journal of Services and Operations Management 1744-2370 23 1 59 75
114 2016 Sudhakar R., Rajesh M., Shekhar S.K. Wanna shopping online or offline International Journal of Applied Business and Economic Research 0972-7302 14 13 9507 9529
115 2016 Naresh B Dr.Bhanusree Reddy , Dr Uma Pricilda J A study on the relationship between demographic factors and e learning readiness among Sona Global Management Review 09739947 10 4 1 11
116 2016 Ms. Jency Priyadharshini and Dr. S. Sujatha The Structural Empowerment impacts on Psychological Empowerment: Empirical Analysis of Direct Effect Man in India 00251569 96 1 0 0
117 2016 Anuradha A., Viswanathan V. Store attribute(s) preference of customers towards Organised food and grocery retail outlets - A gap analysis International Journal of Business Excellence 1756-0047 - - 1 1
118 2016 Shailesh and Bhanu Sree Reddy Mediation role of Customer advocacy in customer Loyalty a d Brand equity relationship-An empirical study in context to Instore Brands Indian Journal Of Science and Technology 0000 9 45 1 8
119 2016 G n sumathi Role of Knowledge Management in Providing Quality Care: A Conceptual Model Journal of Multidisciplinary Research in Healthcare - 2 2 103 112
120 2016 Naresh and Bhanu Sree Reddy A Study on the Relationship between Demographic Factors and E-Learning Readiness among Students in Higher Education Sona Global Management Review 0000 10 4 1 11
121 2016 Jain V., Sangaiah A.K., Sakhuja S., Thoduka N., Aggarwal R. Supplier selection using fuzzy AHP and TOPSIS: a case study in the Indian automotive industry Neural Computing and Applications 0941-0643 - - 1 1
122 2016 Geetha R., Mani R.S. Welfare measures in banking industry-a study with reference to Madurai city Man in India 0025-1569 - - 1 1
123 2016 Rani N., Samuel A. A study on generational differences in work values and person-organization fit and its effect on turnover intention of Generation Y in India Management Research Review 2040-8269 - - 1 1
124 2016 Yogamalar I., Samuel A.A. Shared values and organizational citizenship behavior of generational cohorts: A review and future directions [ZajedniÄÂke vrijednosti, ponaÅ¡anje povezano s organizacijskom pripadnošću i generacijske skupine: Pregled teorije i odrednice budućih i Management (Croatia) 1331-0194 - - 156 1
125 2016 Arunkumar S., Jayasingh S., Tapas P., Venkatesh R. Assessing the effect of service quality dimensions on bank customers behavioural responses: A structural equation model International Journal of Applied Engineering Research 0973-4562 - - 1 1
126 2016 Crispin C.C., Vasumathi A., Subashini R. The role of strategic human resource management (SHRM) impacting employees performance through perceived organisational support in a manpower agency of international airlines at Chennai International Airport, Tamil Nadu, India - An empirical study International Journal of Services and Operations Management 1744-2370 - - 1 1
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